Last updated November 7, 2026
Privacy policy
What we collect, where it's kept and what you can do about it. Health data is sensitive, so in this version it stays on your device.
Leve doesn't replace your doctor's advice. Leve is a tracking diary. It doesn't sell, recommend or adjust medication or hormones.
The short version
- Your health data doesn't leave your device. Your medication, shots, injection sites, hormone therapy, menopause symptoms, weight, height, goals, food, side effects and photos are kept in local storage on your phone or computer. We don't receive them.
- Before Leve stores your diary, we ask for your consent with a checkbox. Your answers to the starting questions also stay only in this browser, so you can pick up where you left off; you can delete them any time from the start of the questions.
- We never sell your data, and we never send health data to advertisers.
Each piece of data, what it's for and where it's kept
| Data | What it's for | Where it's kept | How long |
|---|---|---|---|
| Your answers to the starting questions (treatment, menopause stage, body, habits, first name) | Build your plan and targets, and let you pick up the questions where you left off | On this device (browser or iPhone app) | Until you delete them (“Delete my answers” at the start of the questions, or in Account) |
| Shots, doses, injection sites, hormone therapy, side effects, menopause symptoms, bowel log, check-ins | Your diary, reminders, the estimated level curve and your report | On this device | Until you delete them |
| Weight, measurements, height, goals | Charts, BMI and your pace | On this device | Until you delete them |
| Food, water, movement, foods you add | Daily targets and history | On this device | Until you delete them |
| Progress photos | Compare how you're changing | On this device, resized | Until you delete them |
| Reminders already shown | Avoid repeats and keep to the daily limit | On this device | 14 days |
| E-mail (asked at checkout on the website) | Receipts, subscription notices and support. Never sent to advertisers | Payment provider (Whop) | While your subscription exists, then as long as the law requires for payment records |
| Plan, dates and subscription status | Billing, refunds and support | Payment provider (Whop) on the website; Apple in the iPhone app | As long as the law requires for payment records |
| Where you came from (ad parameters, click id, ad angle) | Measure our ads, with no health data | On this device and, at checkout, with the payment provider | 90 days |
| Anonymous counts of pages and events | Improve Leve (no values, no answers) | Vercel Analytics | Aggregated |
Two separate consents
- Store on this device: asked on the welcome screen, with a checkbox just for that. Without it, Leve doesn't open the diary or save anything. Your answers to the starting questions, already in this browser, can still be deleted with “Delete my answers”.
- Sync to a server: not available yet. If we add it, it will have its own checkbox, unchecked by default, and you'll be able to withdraw it and delete your cloud data at any time.
Third-party AI
This version doesn't use any third-party AI: no photo, text or data of yours is sent to an AI provider. If we ever add something like meal photos with AI or an assistant, it will come with its own screen saying which provider receives what, and it will only work after you say yes.
What stays only on your device
- Your answers to the starting questions: medication, dose, how long you've been on it, shot day, menopause stage and symptoms, hormone therapy, weight, goal, height, concerns, protein and activity habits, preferred time and first name.
- Everything you log in the app: shots and injection sites, hormone therapy, protein, water, fiber, weight, side effects with how strong they were, menopause symptoms and progress photos.
You can see, export and delete all of it in Account. Clearing your browser data also deletes these records. Because they aren't on our servers, we can't recover them once they're deleted.
What reaches us
- Your e-mail, on the website only: the payment provider (Whop) asks for it at checkout, together with your card. We receive your e-mail and plan from them to set up your subscription, send receipts and answer support. Your e-mail is never linked to your health answers and is never sent to Meta or any other advertiser.
- Subscription details from the payment provider: plan, status and dates. We never see or store your card number.
- Ad-click details at checkout: when you open checkout, we pass your plan, any referral code and where you came from (ad parameters, click id, and the IP address and browser type your device sends) to the payment provider, so a purchase can be matched to the ad that brought you. No health data goes with it.
- Technical and usage data: pages and steps visited (never your answers), device and browser type, and where the click came from when you arrive from an ad. None of this identifies you by name or e-mail.
In the iPhone app
- The app doesn't ask for an e-mail or create an account. Your diary is kept in the app's storage on this iPhone and isn't sent to our servers; Leve doesn't sync it anywhere.
- Subscriptions go through Apple. Apple processes the payment and doesn't send us your name, e-mail or card; the app only checks, on the device, whether your Apple ID has an active subscription.
- Reminders are local notifications scheduled by the iPhone itself. No notification server receives your times or logs, and no reminder shows a medication name on the lock screen.
- The camera only opens when you choose to take a progress photo, and the photo stays on this device.
- We only count screens and events anonymously (Vercel Analytics: no cookies, no values, nothing that identifies you). The app doesn't use the Meta pixel or any tracking across apps and websites.
Ads and measurement
We may use the Meta pixel and Meta's Conversions API to measure our ads, only on the quiz, the plan page and our info pages (Terms, Privacy, Refunds, About and Help). They receive only a few generic events (for example: started the quiz, saw the plans, opened checkout), the page address, the ad-click details, and the IP address and browser type that any website receives. Your e-mail is never sent, not even in hashed form, and no health answer is sent. The diary screens never load the pixel, and neither does the plan screen when you open it from inside the app: what you log in your diary never becomes an ad event. None of this runs in the iPhone app.
We don't sell personal information. Some state privacy laws may treat using the Meta pixel on those pages as “sharing” for targeted advertising. You can block it with your browser's tracking protection or a content blocker without losing anything in Leve, and you can write to ola@lampadaapp.com with any question about it.
Who we share data with
- Vercel, which hosts the website and counts visits in aggregate.
- Apple, when you subscribe in the iPhone app (Apple handles the charge).
- Whop, our payment provider on the website, which processes the charge and manages the subscription.
- Meta, to measure ads as described above, when it's turned on.
Leve is made by a company based in Brazil, and these services mostly run in the United States, so the little data that reaches us (e-mail and subscription details) may be handled in both countries. We may disclose data if the law requires it.
If we ever add a cloud account
If Leve offers backup and sync between devices, it will be optional. Before any health data goes to an account, we'll ask again for your specific, clearly separate consent, and you'll be able to withdraw it at any time and delete your cloud data.
Your rights
Wherever you live in the U.S., you can ask us what personal information we have about you, get a copy, have it corrected or have it deleted. Residents of California (CCPA, as amended by the CPRA) and of other states with similar privacy laws have these rights by law, and we'll never treat you differently for using them. We may ask you to confirm the request comes from you, for example by writing from the e-mail you used at checkout. If we can't do what you asked, we'll tell you why, and you can appeal by replying to our answer.
Health data. Washington's My Health My Data Act and similar consumer-health-data laws in other states protect information about your health. We don't collect your health data on our servers: it stays on your device, and you can export it or delete it yourself any time in Account, under Your data.
For anything else, write to ola@lampadaapp.com.
How long we keep data
Data on your device stays until you delete it. Your e-mail and subscription details stay while your subscription exists and, after that, for as long as the law requires for payment records.
Children
Leve is for adults 18 and over, and we don't knowingly collect data from anyone younger.
Changes and contact
If we change this policy in a way that matters, we'll let you know before it takes effect. We answer data requests within 15 days.
Leve is offered by RK Strategy & Management (Rodrigo Krueger Maia do Amaral), a company registered in Brazil (CNPJ 49.055.084/0001-50), São José dos Pinhais, PR, Brazil. Support: ola@lampadaapp.com. We reply within 2 business days.